The aim of this activity is to allow participants an opportunity to discuss how they see their business, department, team or other issues based upon using a shoe as a metaphor. We all wear shoes so this activity can easily be related to by every participant.
Participants should choose a shoe that they believe represents their business, department or team based upon their interpretation of how they see the shoe they choose, its characteristics and how these relate to their business. You can interchange the focus word to represent the issues under discussion.
For example, a Nike trainer is chosen because it represents the team's agile response to customer enquiries, it's stylish and contemporary, it's relaxing to be in and does what is expected of it.
With the explosion of business reality shows like Dragons Den, The Apprentice, Natural Born Sellers, The Restaurant, the list goes on, we are increasingly using clichéd phrases and Metaphors in our workplace to the extent that they can become rather irritating and be quite honest a bit of a bore!
I should not complain completely as in the past I have “possibly” used quite a few too! However, I feel the time has come to ‘reinvent the wheel’ ‘yes’ another mundane cliché I hate!
A great customer experience requires creativity and the ability to stand in ‘The Customer’s Shoes’ – whoops, here I go again! Here are a few of the idioms I have found just by surfing the web in ‘my cubicle’ which is my office, for 20 minutes (all will be revealed later!).
"Thinking outside of the box, touch base, customer centric, go to market, going forward, blue sky...
I have just read an interesting article from a contributor on LinkedIn that I love. Her name is Liz Ryan. She writes with such inspiration from the heart and her illustrations are great too! I hope you will read her latest blog in which she discusses; ‘How to get naked, win friends and influence people’. It certainly gives us food for thought!
We all have personal branding – with our current job title or our industry designation and put on huge overcoats and batten down the hatches of our inner self, losing all our fun, creativity, and often all our innovation. We all have the ability to come up with creative ideas which can help us each and every day in the workplace, if only we scratched beneath the surface to discover what is actually underneath.
Being creative can involve cooking a meal from scratch, creating a novel, doing some DIY, making up a bedtime story for your child, finding ways to cut costs, or even developing a creative solution to a...