The Customer's Shoes Blog
Be inspired. Be informed!
What is the Best Kajabi Membership Theme?
This is a question we frequently get asked. And like so many "what's the best" type questions, the answer often depends. Knowing exactly how the membership site operates in...
Which is Best, Kajabi or WordPress?
We've been using Kajabi in our business for over nine years now. And every week I get asked why did you switch from WordPress? Why is Kajabi better? For those of you...
How Can I Improve My Student Learning Experiences?
In this post, we consider the emotional connection your students and learners have with the learning experiences you provide, and how this impacts their engagement with...
Pivoting Your Coaching or Training Business to Deliver 100% Online
What does pivoting mean? Pivoting is a term you will have heard frequently over the last six months. It means changing the way you do things to either survive or make...
How to Transfer Your WordPress Blog Posts to Kajabi in 4 Easy Steps
If you are looking to migrate your WordPress blog posts content to Kajabi, it's not as quite simple as exporting all your posts and media into a file and uploading them...
OMG! How Do I Increase My Course Completion Rates?
I recently had a conversation with a trainer who pivoted part of her revenue stream to selling her expertise online through short courses. Her audience really loves what...
If Your Business Were a Shoe, What Would It Be?
Activity Aim The aim of this activity is to allow participants an opportunity to discuss how they see their business, department, team or other issues based upon using...
My Shoe Represents How I Feel About My Role in Our Team
We've used this activity many times with teams to help them understand the landscape they work within may not be quite like they perceive it to be. The team...
Change Your Scenery and Understand What's Going On in Your CEX
If you have ever moved house or changed workplaces you'll know how much more sensitive you are to your surroundings. You become heightened and sensitised to new experiences...
The Most Powerful Activity you Can Use to Demonstrate Shared Vision
A few years ago, I met with the MD of John Lewis's flagship store on Oxford Street, London. Sales were slipping and the store was lacking in other key areas including the...
Line Up, Line Up - Get Yourselves Sorted Out
This is a short and simple (can be made more difficult) group challenge that asks participants to arrange themselves in a line according to certain criteria. These...
How Many Ways Can You Tie Shoe Laces?
Activity Aim The aim of this activity is to get participants to think about how routine many of their choices are when it comes to offering customers solutions to...
Face to Face Training - Is It Dead?
For over 25 years I have designed, developed and delivered courses, workshops and short learning sessions to help people build their skills, increase their knowledge and...
Creating My First Online Course - Where Do I Begin?
If you are new to the online learning arena and are considering developing a course for your organisation or to generate additional income for yourself by selling your...
Our Experience of Going From Face to Face Training to Online Delive...
In 2001 we embarked upon our first journey into online learning with a membership site targeting the automotive sector, car dealers in particular. This was...
How to Pivot Your Business Offer to the Online World
OK we're in this together. We're all having to reinvent everything we do. "We're going to have to cancel this" is being said by millions of trainers, coaches, and...
When is the Perfect Time to Shift to Online Training for Franchises?
CoVid19 is causing exceptional chaos and misery across nations and within communities and families. I write this in the midst of the Italian lockdown, experiencing...
Using Quizzes and Other Interactive Assets in Your Online Courses
One of the key roles we play in teaching students in any subject is to ensure we engage them throughout our courses AND that we have ways to assess what they have learned....
Why Brexit Means Developing Commercial Awareness in Your Teams
Regardless of your personal political viewpoint and whether you are a "remainer" or a "leaver" when it comes to the EU, as a business leader you face the...
Too Busy To Create Your Own Online Courses? This Could Be the Perfe...
So you've heard about creating online courses as a means to generate income or build your brand. But what are your options for making it all happen? If you've been...
Will There Be Disruption and Chaos in YOUR Team After Brexit?
If you think everything is going to remain calm and settled at work come March 29th and that it's going to be business as usual, then think again. Chaos could be just...
How to Ensure Employees are Engaged and Fired Up Ready for Brexit
I recently wrote a post about Brexit and how it demands that as businesses we look at every opportunity to minimise the risks and to maximise the opportunities that...
Types of Change Brexit Will Cause Your Business - Deal or No Deal
The last few days of parliament activity have been fascinating to watch on live TV in the House of Commons. To see what actually takes place in the process of finding a way...
Why Your Teams May Be Fighting at Work Post Brexit
According to the Metro, our Civil Service is looking at the possible imposition of martial law after a no-deal Brexit! If you listen to the live debate in parliament and...
Brexit Is Going to Test Your True Leadership Skills. How Prepared A...
Honestly, does anyone really know what's going on with Brexit? Or what the outcomes are going to be? Talk about uncertainty! Whatever the deal, whatever the outcomes,...
