The Customer's Shoes Blog

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Your Course Isn’t Competing. It’s Connecting. Here’s Why That Matte...

“Who needs another course like yours?” That’s not your audience talking. That’s your inner critic rehearsing a fear-based pitch. Here’s what most people miss: There’s no su...

Why Recording Your Course Videos Will Make You Question Everything ...

You’ve mapped out your course, you know your stuff inside out, and you're passionate about helping others learn. Then the moment arrives, you hit record, and suddenly, the who...

From Healing Pages to Life-Changing Lessons: Turn Your Book into a...

You’ve written the book. Poured your expertise onto the page. Maybe it’s helped readers. Maybe someone’s even said, “This should be a course.” They’re right. In today’s digi...

The Power of Community: How Building Connections Transforms Online ...

You’ve launched your course, but instead of engagement, there’s a deafening silence. It’s not your content. It’s not your tech. It’s that you're missing one key ingredient th...

The One Thing Most Courses Get Wrong (Hint: It’s Not the Content)

“I spent six weeks filming videos. Hired a videographer. Got the lighting right. Launched the course… and barely anyone made it past Module 2.” That’s what a coaching client ...

The Coaching Revolution You Didn’t See Coming

Imagine sitting across from someone who went from armed robberies to running a $25 million coaching empire, complete with a Netflix documentary, and thinking: “If this guy can...

“I’ve Got an Ernie”: What a Hernia Taught Us About Self-Education, ...

Ever heard someone say they’ve got an “Ernie”? A friend of mine has - literally! That’s what he calls his "hernia." Now, most people would either rush to the GP or avoid the...

From ‘Oops’ to Outstanding: Why Your Online Course Build Deserves B...

We've run a successful course creation and digital learning business since 2009, and over the past six years, Upwork has been just one of several lead generation tools we've u...

Think Cheap Means Smart? Not When It Comes to Online Learning Platf...

Have you ever signed up for an online course that looked promising? But never made it past Lesson 1? You’re not alone. According to a major study by Harvard and MIT, MOOC c...

What If Your Legacy Dies With You?

You’ve spent 15, 20, maybe even 30 years helping others heal... You’ve seen what works. You’ve walked people back from the edge. You’ve built up a mountain of hard-won wisdom...

Why Turning Your Book Into a Course Is Smart — And Why Instructiona...

You Wrote the Book. Now Let’s Build the Learning Experience. You’ve done the work. The research. The writing. The refining. You’ve put your expertise into print. And now? It...

The Hidden Mistake Smart Authors Make When Creating Courses

The Worst Person to Design Your Course Might Be… You Here’s why that’s not an insult—but a crucial insight that could save you months of frustration (and missed sales). Yo...

Turn Your Book into a Course: 15 Digital Media Hacks for Unmatched ...

Turning your book into a course is a fantastic way to keep your content fresh and impactful. These days, people want more than just words on a page—they’re looking for interac...

Your Book Isn’t a Baby—It’s an Unpaid Intern (Treat It Like One) A...

1. The Champagne Moment That Went Flat Jenna hit “Publish” at 11:59 PM, popped bubbly at midnight, and woke to an Amazon orange-badge that screamed #1 New Release, Self-Help/...

Why Your Online Course Isn’t Selling (And It’s Not Marketing)

You’ve built the course. You’ve written the emails. You’ve posted on social media. And still… no response. No sign-ups. No traction. Most course creators hit a wall and immed...

Why Switching Platforms From Kajabi Won’t Fix Your Sales Problems (...

When course creators don’t hit their sales goals, the first instinct is often to blame the platform. “I’m not making sales—must be Kajabi’s fault.” They cancel their accou...

Why Creative Copywriting—Without AI—Is Still a Game-Changer

In today's business world, AI takes over everything from customer service to copywriting. With ChatGPT, Jasper, and other AI tools offering instant copy, some people are quest...

Your Online Course Isn’t the Problem. Saturation Is!

You don’t need more content. You need more clarity. Because here’s the uncomfortable truth: "The online course space isn’t new anymore. It’s noisy. Bloated. Overcrowded" ...

Why You Should Turn Your Book into a Course

Thinking About Turning Your Healthcare Book into an Online Course? If someone’s asked you to consider it, that’s a good sign—your content clearly has value. But before you di...

Ghosting in Business: Silence Is Not a Strategy

 At The Customer’s Shoes, as 'Kajabi Experts' we spend hours sometimes days researching, Zooming, listening, crafting to our prospective clients. We read between the lines. W...
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