Our Customer Service Training Blog

We're writing content for trainers, coaches, facilitators, managers, team leaders and employees with a passion for customer service.

Smart Phones are Now Harming Your Business and Here's Why

behaviours c.e.x

Line Up, Line Up - Get Yourselves Sorted Out

free activities

The Rise of Great Customer Experiences

c.e.x customer journey

How Businesses Can Educate Their Customers to Improve Customer Sati...

customer journey online courses

Too Busy To Create Your Own Online Courses? This Could Be the Perfe...

online courses

The Most Powerful Activity you Can Use to Demonstrate Shared Vision

behaviours free activities

Apple's Secret Genius Training Manual, Is It a Reference for All Co...

Benefits of Using Ready To Use Training Materials

c.e.x training

Change Your Scenery and Understand What's Going On in Your CEX

c.e.x free activities

How easyJet Passengers are Facing a ‘Bonk’ in Their Customer Experi...

customer journey

My Shoe Represents How I Feel About My Role in Our Team

free activities teams

Our Encounter of 'Amazing'. A Lexus Launch

c.e.x stories

Don't worry about failures, worry about the chances you miss when you don't even try. —Jack Canfield

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