Our Shop of Ready for Use Training Materials

"Absolutely great and interesting course. I’m sure we are going to use this in practice. I feel absolutely privileged to be part of this course. Big thank you to Mark and Cheryl for a wonderful opportunity to make work a better place."

Chasing Unpaid Invoices and Getting Paid

A two-day workshop designed to help accounts receivable and debt collection staff increase collection values, maintai...

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Service Management

This interactive and practical two-day course teaches participants the principles of how to drive customer loyalty by...

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Working With Angry and Upset Customers

This one day course equips frontline staff with the essential skills and techniques to move customers from a state of...

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Ready to Use Training Package for Improving Your Customer Experience

This comprehensive training package is designed for organisations that need to improve their customer experience, dri...

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