How Many Ways Can You Tie Shoe Laces?

Activity Aim

The aim of this activity is to get participants to think about how routine many of their choices are when it comes to offering customers solutions to problems and how by being creative they may be able to offer an alternative solution. The activity can also be used wherever you want to challenge people's ideas about the norm and what they have become accustomed to.


Participants consider how many different ways they think there are to lace a shoe with 12 eyelets (6 per side).

Setting Up the Activity

  1. It's important that you stress a 12 eyelet shoe so either have one on hand or use the image at the top of this post. This is because the answer you give as the solution to the activity is based on calculating a formula using 12 eyelets.
  2. Ask participants to work in pairs or individually.
  3. Give them 5 minutes to consider their answer.
  4. Ask each person or pair for their answer and then reveal the correct answer which is 43,200! For...
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Don’t Be Boring, Dull And Lifeless! Put On Those Pink Gloves And Start To Be Remarkable.

behaviours creativity Oct 28, 2017

With the explosion of business reality shows like Dragons Den, The Apprentice, Natural Born Sellers, The Restaurant, the list goes on, we are increasingly using clichéd phrases and Metaphors in our workplace to the extent that they can become rather irritating and be quite honest a bit of a bore! 

I should not complain completely as in the past I have “possibly” used quite a few too! However, I feel the time has come to ‘reinvent the wheel’ ‘yes’ another mundane cliché  I hate!

A Great Customer Experience Requires This

A great customer experience requires creativity and the ability to stand in ‘The Customer’s Shoes’ – whoops, here I go again! Here are a few of the idioms I have found just by surfing the web in ‘my cubicle’ which is my office, for 20 minutes (all will be revealed later!).

"Thinking outside of the box, touch base, customer centric, go to market, going forward, blue sky...
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Why I Get Naked at Work to Improve Our Customer Focussed Culture

creativity Aug 25, 2017

I have just read an interesting article from a contributor on LinkedIn that I love. Her name is Liz Ryan. She writes with such inspiration from the heart and her illustrations are great too!  I hope you will read her latest blog in which she discusses; ‘How to get naked, win friends and influence people’. It certainly gives us food for thought!

We all have personal branding – with our current job title or our industry designation and put on huge overcoats and batten down the hatches of our inner self, losing all our fun, creativity, and often all our innovation. We all have the ability to come up with creative ideas which can help us each and every day in the workplace, if only we scratched beneath the surface to discover what is actually underneath.

Being creative can involve cooking a meal from scratch, creating a novel, doing some DIY, making up a bedtime story for your child, finding ways to cut costs, or even developing a creative solution to a...

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