It's No Ordinary Shop

We don't sell shoes but we do sell awesome products and services for improving the customer experience and driving profitable growth.

Chasing Unpaid Invoices and Getting Paid

A two-day workshop designed to help accounts receivable and debt collection staff increase collection values, maintai...

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Service Management

This interactive and practical two-day course teaches participants the principles of how to drive customer loyalty by...

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Working With Angry and Upset Customers

This one day course equips frontline staff with the essential skills and techniques to move customers from a state of...

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Ready to Use Training Package for Improving Your Customer Experience

This comprehensive training package is designed for organisations that need to improve their customer experience, dri...

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