This is one of a five-part blog and newsletter series for The Customer's Shoes, helping experienced teachers see their classroom wisdom as something valuable, teachable, and worth preserving.
Ask an experienced teacher what makes them good at the job, and most will struggle to answer. Not because they don't know. Because the answer feels too small to mention.
“I just know when to wait.” “I can tell when someone's about to switch off.” “I've got a way of starting Mondays that settles everyone down.” None of that sounds like expertise. It sounds like common sense. But common sense, in teaching, is rarely common. It's built.
There's a well-documented effect in cognitive psychology where the better you get at something, the harder it becomes to see your own skill clearly. Experts routinely underestimate how much they know, because the knowledge has become automatic. It doesn't feel like a decision anymore. It feels like instinct.
That's precisely the problem. The behaviour strategy you use without thinking, the way you reframe a question for the student who's lost, the seating tweak that quietly defuses a difficult dynamic none of it registers to you as valuable, because it costs you no effort to produce. To a newer teacher standing in your position, it would look like magic.
“What feels second nature to you could be the exact thing that gets a struggling teacher through their first term.”
— Mark Gregory
Instinct Is Just Experience With the Working Hidden Every instinct a teacher relies on started somewhere. A lesson that went badly. A parent conversation that taught you to lead differently next time. A student who didn't respond to the textbook approach, so you built something better on the spot. Years of these moments compress into something that now looks effortless. But it isn't effortless. It's encoded experience.
This is what makes it intellectual property, even though it rarely gets treated that way. A scheme of work can be photocopied. A behaviour strategy refined over a decade cannot.
Most teachers, when pushed, can name at least three things they handle automatically that newer colleagues openly struggle with. Settling a room after break. Reading whether silence means understanding or confusion. Getting a reluctant parent onside in a five-minute conversation. None of these is taught in initial teacher training in any real depth. They're picked up, slowly, through doing the job.
That gap, between what training covers and what the job actually demands, is where your knowledge sits. It's also exactly the gap a future course of yours could close.
Start by writing down three problems you regularly solve in the classroom without thinking.
You don't need a business plan or a finished course outline to do this exercise. You need three sentences. Three small, specific things you handle so smoothly that you've stopped noticing you're doing them at all.
That's where real teaching wisdom hides. Not in the big theories, but in the small, repeated judgement calls nobody ever asked you to explain. Over the course of this series, we'll help you turn exactly that into something worth sharing.
Sources: Ebbinghaus forgetting curve (Murre & Dros, 2015, PLOS ONE) — journals.plos.org | Roediger & Butler (2011, Trends in Cognitive Sciences) — psychnet.wustl.edu | Polanyi, tacit knowledge — en.wikipedia.org
Are you looking for support in planning, designing, creating, publishing or promoting your online courses? Schedule a call and let's explore how we can help you.
Try Kajabi for 30 days for free.
50% Complete
Add your details and we will email you helpful advice and insights. You can unsubscribe at any time.