How We Help You

Working with you side-by-side. We use our years of experience and knowledge in business, to help you design, create and deliver top online implemetations. Whether this is for your design custom learning, strategy, or digital delivery and face-to-face workshops. We are here to future-proof your business and empower your people to achieve measurable gains.


Ready For Use Training Materials

We have over 25 years of customer experience and management training expertise. We use this knowledge to help to create content, tools and workbooks for you. We can design and build everything you need to deliver robust training implementations, whether online or face-to-face. Whether you are looking for leadership, management, coaching or personal development training programmes, we are here to help you.

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Train the Trainer Workshops

We have been on our feet since 1995 delivering training courses, workshops, conference breakout sessions and facilitation interventions for thousands of participants. 

Our train the trainer workshops give trainers the chance to develop specific skills, approaches and techniques that enhance their effectiveness and improve the experience they give their own course and workshop participants.

Coaching for STAR Performance


For individuals wanting to raise their game in delivering a great customer experience we provide coaching on how to deliver a STAR performance.

We offer 1:1 and group coaching sessions both remotely via Skype, webinars or face to face.

CEX Workshops


We design and facilitate customer experience workshops for teams to help them at whatever stage of team performance they are at.

Each workshop is tailored to the team's specific needs after thorough research to identify the issues holding them back so we can provide a thoroughly engaging workshop that moves your business forward.

Online Course Creation Service


We provide a complete online course creation service saving you the considerable time, inconvenience and steep learning curve that comes when you try to create the course yourself or hire freelancers. Whilst still creating a premium course that has your unique personality and subject expertise throughout. 

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Get FREE Training Tools, Games and Activities

Enter your details now for four free activities to use in your own training sessions, with your customer service teams and clients.


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